Call Transfer Settings

Configure where calls are transferred when the AI cannot help or when callers request to speak with a human.
Transfer Configuration
Phone number to transfer calls to by default
Time to wait for answer before going to voicemail
Message played to caller while transferring
Voicemail Settings
Dedicated voicemail line (optional)
Transfer Routes

Configure different transfer destinations for specific departments or purposes.

Route Name Phone Number Description Status Actions
No transfer routes configured. Add some below.
Add/Edit Transfer Route
Business hours when this route is available