AI Agents (Agent Transfer)

Configure different AI agents with unique personalities, voices, and capabilities. Use Logic Rules to route callers to specific agents.

No agents configured yet. Create your first agent below!

Create/Edit Agent
Unique identifier (no spaces)
Instructions that define this agent's personality and behavior
Leave blank to use default greeting
How Agent Transfer Works
1. Call Received

Caller connects to default agent

2. Logic Rules Check

System checks if caller should be routed

3. Agent Handles Call

Specialized agent takes over

Tip: Use Logic Rules to automatically route callers to specialized agents based on language, time of day, or caller intent.